Privacy Policy
Last updated: September 7, 2026
This Privacy Policy explains how Standard Window Cleaning and Home Services collects, uses, stores, and protects information provided through our website, estimate booking forms, customer communications, and SMS messaging program.
Information We Collect
We may collect information you voluntarily provide to us, including:
- Name
- Street address
- City, state, and ZIP code
- Telephone or mobile phone number
- Email address
- Requested services
- Estimate and appointment information
- Notes or messages you provide
- Communication preferences
- SMS opt-in and opt-out records
- Records of customer communications
How We Use Your Information
Standard Window Cleaning and Home Services may use the information collected to:
- Provide estimates and quotes
- Schedule appointments and services
- Send appointment confirmations and reminders
- Provide scheduling and arrival updates
- Communicate about requested services
- Respond to customer questions and requests
- Maintain customer and business records
- Operate and improve our website and business systems
- Manage SMS messaging consent and preferences
SMS Messaging and Mobile Information
We do not share, sell, rent, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing or promotional purposes.
Customers may voluntarily opt in to receive SMS messages from Standard Window Cleaning and Home Services.
SMS messages may include:
- Estimate confirmations
- Appointment confirmations
- Appointment reminders
- Scheduling changes
- Arrival notifications
- Service-related updates
- Customer-service communications
Message frequency varies. You may receive up to 5 messages per appointment. Message and data rates may apply.
Reply STOP to any SMS message to opt out. Reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchasing services or booking an estimate.
SMS Consent
SMS consent is collected separately from the customer's telephone number. Providing a telephone number alone does not constitute consent to receive SMS messages.
When SMS consent is offered through our website, the customer must affirmatively select the SMS consent option. The SMS consent option is not pre-selected.
Customers may request services or schedule an estimate without consenting to receive SMS messages.
Service Providers
We may use service providers when necessary to operate our website, scheduling systems, hosting, communications systems, payment systems, or other business services.
These providers may process information only as necessary to provide services to Standard Window Cleaning and Home Services.
Mobile phone numbers and SMS messaging consent information are not provided to third parties or affiliates for their own marketing or promotional purposes.
Information Sharing
We do not sell customer personal information.
We may disclose information when reasonably necessary to:
- Provide a service requested by the customer
- Comply with applicable laws or legal requirements
- Protect the rights, property, or safety of our business or customers
- Operate essential business systems through service providers acting on our behalf
Regardless of the above, mobile phone numbers and SMS opt-in consent information are not shared, sold, rented, or provided to third parties or affiliates for marketing or promotional purposes.
Data Security
We use reasonable administrative and technical safeguards intended to protect customer information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
Data Retention
We retain customer information for as long as reasonably necessary for business operations, recordkeeping, legal obligations, dispute resolution, fraud prevention, and customer service.
Your Choices
You may choose not to participate in our SMS messaging program.
If you have previously opted in, you may withdraw SMS consent at any time by replying STOP to a message.
You may also contact Standard Window Cleaning and Home Services with questions regarding your information or communication preferences.
Terms & Conditions
Please review our Terms & Conditions for additional information regarding website use, scheduling, services, and our optional SMS messaging program.
Changes to This Privacy Policy
Standard Window Cleaning and Home Services may update this Privacy Policy from time to time. The current version will be posted on this page with the updated effective date.
Contact Us
Standard Window Cleaning and Home Services
Albany, New York
Phone: 518-366-3533
Website:
https://standardwindowcleaning.com/